Lord & Taylor has been offering the finest professional, personalized customer service for over 180 years and we're using the latest e-commerce technology to take our legendary service to new levels. Here are some of the services we think will make lordandtaylor.com your new favorite store... The most efficient, time-saving search capabilities available Multiple, zoom-able images for each item Easy, worry-free returns within 90 days of purchase Guaranteed standard ground delivery in 5 business days or it's free Personalized wish lists Virtual Gift Cards Just as it was in our first New York City location, at lordandtaylor.com, pleasing our customer remains our first priority. We hope you find your shopping experience with us easy and fun, and our selection well tailored to your needs. We look forward to serving you.